Sustainability Report Design

Building Cyber Acoustics’ first annual sustainability reporting system 

I designed Cyber Acoustics’ first Sustainability Report and built the editorial system that supported three years of external ESG (Environmental Social Governance) reporting. My work turned dense sustainability reporting data and content into a polished, credible, and easy-to-navigate publication featured on the Cyber Acoustics website.

ROLES

Art Direction, Editorial Design, Information Design

AUDIENCE

BPO leaders, call center operations teams, CX leaders, IT decision-makers, procurement teams, sales prospects, and partners

TEAM

Director of Marketing, ESG Specialist, Executive Review 

GOALS

Support trust and compliance through a polished, repeatable annual ESG reporting system

TOOLS

InDesign, Illustrator, Photoshop, Acrobat 

2025 Sustainability Report spread introducing Cyber Acoustics’ ESG commitments and seven prioritized UN Sustainable Development Goals.

Overview

Designing a Repeatable ESG Reporting System

I designed Cyber Acoustics’ first Sustainability Report and built the visual system that supported three years of externally published reporting. Starting from a dense working document, I translated long-form ESG content into a polished, credible, and easy-to-navigate publication.

Cover of the 2023 Cyber Acoustics Sustainability Report, contrasting cleared land with a dense green forest.
Cover of the 2023 Cyber Acoustics Sustainability Report, contrasting cleared land with a dense green forest.
Cover of the 2024 ESG report
Cover of the 2024 ESG report
Cover of the 2025 Cyber Acoustics Sustainability Report, showing flowers and grass between city buildings.
Cover of the 2025 Cyber Acoustics Sustainability Report, showing flowers and grass between city buildings.
2023 About This Report spread with publication details beside an aerial photograph of agricultural fields.
2023 About This Report spread with publication details beside an aerial photograph of agricultural fields.
2024 About This Report spread with publication details beside an aerial photograph of a forest and lake.
2024 About This Report spread with publication details beside an aerial photograph of a forest and lake.
2025 About This Report spread with publication details beside an aerial photograph of a river through an autumn forest.
2025 About This Report spread with publication details beside an aerial photograph of a river through an autumn forest.

Cyber Acoustics ESG reports from 2023–2025, represented by the first and last pages of each year. Across three annual reports, the system maintained a consistent publication structure while allowing each year’s content, imagery, and reporting needs to evolve.

The report needed to support customer trust, compliance, and sustainability transparency while creating a repeatable design system the team could build on year after year.

Constraints

Creating Structure for Changing Content

Because this was Cyber Acoustics’ first sustainability report, there was no existing publication system to adapt. The structure, layout, and visual language all needed to be created from scratch.

2023 environment spread combining energy-use data and water reporting within one two-page layout.
2023 environment spread combining energy-use data and water reporting within one two-page layout.
2024 environment spread adding updated energy-use data and a water-consumption chart to the shared layout.
2024 environment spread adding updated energy-use data and a water-consumption chart to the shared layout.
2025 Energy Use page with a five-year headquarters power chart beside a photograph of electrical transmission towers.
2025 Energy Use page with a five-year headquarters power chart beside a photograph of electrical transmission towers.
2025 Water page presenting usage data and water-stress information over photographs of moving water.
2025 Water page presenting usage data and water-stress information over photographs of moving water.

Resource reporting expanded between the 2023, 2024, and 2025 reports. As more detailed water and energy data emerged, the layout system adapted from a shared spread into separate pages without breaking the overall report structure.

The source material continued to evolve as the report was being designed. Copy revisions, data callouts, and stakeholder feedback came through in waves, requiring me to restructure pages while maintaining a consistent editorial system. 

Designing this document was a complex task of balancing dense ESG reporting requirements with a polished, public-facing brand experience. The report also had to be practical to produce within an active marketing calendar. I built the layout system to handle ongoing copy changes, review cycles, and production updates without losing consistency across the final PDF.

Design Strategy

Creating a Flexible Editorial System

Because the content covered a wide range of ESG topics, the design needed to create clear shifts between sections while keeping the full report visually consistent.

Color-coded navigation system distinguishing the Introduction, Environment, People, and About This Report sections.
Color-coded navigation system distinguishing the Introduction, Environment, People, and About This Report sections.

Color-coded section markers helped separate major ESG topics and give readers a clear sense of where they are within the report.

2024 report table of contents organizing sections by color over a photograph of a glass building and trees.
2024 report table of contents organizing sections by color over a photograph of a glass building and trees.

The table of contents was designed as both a navigation tool and a preview of the report structure, giving readers a clearer path through the full PDF. Pictured above is the 2024 table of contents.

I built the layout system around repeatable editorial patterns that could support both narrative content and data-heavy pages. This gave the report enough structure to feel polished, while still allowing individual spreads to flex around charts, tables, callouts, and changing copy.

People section spread about workplace safety, equity, inclusion, and employee retention, with collaborative office photography.
People section spread about workplace safety, equity, inclusion, and employee retention, with collaborative office photography.
Integrity in Management spread covering anti-corruption, privacy, and data security beside a photograph of someone using a laptop.
Integrity in Management spread covering anti-corruption, privacy, and data security beside a photograph of someone using a laptop.
Environmental recognition spread featuring Clark County Green Business and Good Business Network certifications over green architectural photography.
Environmental recognition spread featuring Clark County Green Business and Good Business Network certifications over green architectural photography.

These spreads from the 2025 report show how full-bleed imagery created pacing, added visual variety, and helped less data-heavy pages feel more editorial rather than purely compliance-driven.

Because the report relied heavily on stock imagery, I focused on image selection, cropping, and treatment to keep the visuals consistent with Cyber Acoustics’ brand.

Execution

Turning Dense Content into a Finished Publication

I translated the report content into a flexible publication system rather than treating each page as a one-off layout. I established recurring patterns for section openers, navigation, data-heavy spreads, callouts, and supporting visuals so the report could stay consistent even as copy and data changed.

I designed the final PDF to make dense ESG content easier to read, scan, and navigate. This included building a clear page hierarchy, integrating charts and tables into the editorial flow, and preparing the final linked report for publication.

Manufacturing spread organizing information on materials, certifications, conflict minerals, biodiversity, and sustainable product design.
Manufacturing spread organizing information on materials, certifications, conflict minerals, biodiversity, and sustainable product design.
Creating a Sustainable Future spread explaining carbon emissions and recycling impact through a large segmented chart.
Creating a Sustainable Future spread explaining carbon emissions and recycling impact through a large segmented chart.
Recycling spread combining program information with illustrated statistics for reused, recycled, and diverted waste.
Recycling spread combining program information with illustrated statistics for reused, recycled, and diverted waste.
Our Commitments spread connecting Cyber Acoustics’ ESG priorities to seven UN Sustainable Development Goals.
Our Commitments spread connecting Cyber Acoustics’ ESG priorities to seven UN Sustainable Development Goals.

These spreads show how the system handled different content types, including section openers, data-heavy pages, narrative pages, and visual breaks, while maintaining a consistent editorial rhythm.

Impact

Creating a Foundation for Annual Reporting

The report was published externally as a website download and became the foundation for Cyber Acoustics’ annual sustainability reporting system.

Cover of the 2023 Cyber Acoustics Sustainability Report, contrasting cleared land with a dense green forest.
Cover of the 2023 Cyber Acoustics Sustainability Report, contrasting cleared land with a dense green forest.
Cover of the 2024 Cyber Acoustics Sustainability Report, showing a glass building reflecting surrounding trees.
Cover of the 2024 Cyber Acoustics Sustainability Report, showing a glass building reflecting surrounding trees.
Cover of the 2025 Cyber Acoustics Sustainability Report, showing flowers and grass between city buildings.
Cover of the 2025 Cyber Acoustics Sustainability Report, showing flowers and grass between city buildings.

After creating the first report, I was able to adapt and refine the system year after year, making future reports faster to produce while maintaining a consistent, professional presentation across three years of sustainability communications.

You can view each full report here.

Cyber Acoustics Sustainability Report

Cyber Acoustics Sustainability Report

Multidisciplinary designer working across brand, marketing, digital, and product experiences.

©2026 Jacqueline Boden

Multidisciplinary designer working across brand, marketing, digital, and product experiences.

©2026 Jacqueline Boden

Multidisciplinary designer working across brand, marketing, digital, and product experiences.

©2026 Jacqueline Boden